Refund policy
Returns & Exchanges
We want you to be stoked with your order.
Eligible Returns
- Unworn, unwashed, unused items in original condition
- Return request must be submitted within 14 days of delivery
Non-Returnable Items
- Sale or clearance items
- Limited-edition drops
- Swimwear (for hygiene reasons)
- Gift cards
Return Shipping
- Customer is responsible for return shipping costs, unless the mistake was on our end (misprint, wrong item, damaged on arrival).
- Tracking is required on all return shipments for proof of delivery.
Exchanges
- Exchanges are accepted for size or product swaps if stock is available.
- If the item is out of stock, store credit will be issued.
Damaged or Incorrect Orders
If your item arrives damaged or incorrect, please contact us within 7 days with:
- Order number
- Photo of item
- Description of issue
We’ll replace it or make it right. That’s our word.
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Cancellations
- Orders can be canceled within 24 hours of purchase if they have not shipped yet.
- Once tracking has been issued, cancellations are no longer possible.
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Lost Packages
- If tracking shows “Delivered” but you can’t locate your package, check with neighbors or local post office first.
- If still missing, contact us. We’ll help open a carrier claim.
- Unfortunately, we cannot refund packages marked as delivered.
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